abzdriving.co.uk

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Privacy Policy for ABZ Driving School

Last Updated: 24/04/2026

1. Who We Are (Data Controller)

This privacy policy explains how ABZ Driving School (“we,” “our,” “us”) collects, uses, and protects your personal data.

  • Trading Name: ABZ Driving School
  • Legal Entity: [Insert Full Legal Name, e.g., ABZ Driving School Ltd]
  • Registered Address: [Insert Address]

We are registered with the Information Commissioner’s Office (ICO). Registration Number: [Insert ICO Number] .

2. What Personal Data We Collect

We only collect information necessary to provide you with professional driving tuition. The types of data we may process include:

  • Identity & Contact Data: Your full name, email address, phone number, postal address, and date of birth .
  • Driving Licence Data: Your provisional driving licence number, entitlement details, and expiry date .
  • Booking & Progress Data: Records of your lesson schedule, attendance, progress notes made by your instructor, and theory test details .
  • Financial Data: Payment and invoice records. We do not store your full credit or debit card details .
  • Communications Data: Emails, text messages, and notes from our interactions with you.
  • Special Category Data: Information about medical conditions or learning needs relevant to driving, only collected with your explicit consent . Visual or audio data recorded by in-car dashcams used for safety and insurance purposes .

3. How We Use Your Personal Data (Lawful Basis)

We process your data under the following lawful bases as defined in UK GDPR:

  • Contractual Necessity: To arrange and deliver your driving lessons, manage bookings, and process payments .
  • Legal Obligation: To comply with tax laws, insurance requirements, and DVSA regulations, including reporting test bookings .
  • Legitimate Interests: To manage our daily operations, communicate service updates, and maintain records of your driving progress to deliver safe tuition. We rely on legitimate interest for using dashcams for road safety and insurance investigations .
  • Consent: We will only send you direct marketing, share “pass photos” on social media, or process sensitive health data after you have given explicit consent. You can withdraw this consent at any time .

4. Who We Share Your Data With

We never sell your personal data. We may share your information with the following trusted parties on a strict “need-to-know” basis:

  • Your Allocated Driving Instructor: Your instructor has access to your contact details and progress records solely to deliver your lessons. All instructors are contractually required to secure their devices and follow our data protection procedures .
  • Third-Party Service Providers: Secure systems used for appointment scheduling, payment processing, or sending lesson reminders. These providers act as Data Processors on our behalf and cannot use your data for their own purposes .
  • The DVSA: We share your details to book, change, or monitor practical and theory driving tests.
  • Legal and Regulatory Bodies: We may disclose data to HMRC, our accountants, insurance providers, or law enforcement if legally required .

5. Data Retention

We keep your personal data only as long as necessary:

  • Active Pupil Records: Stored securely while lessons are ongoing.
  • Inactive Records: If you stop taking lessons, your record is archived.
  • Financial & Training Records: Retained for a period of 6 to 7 years to satisfy HMRC tax audit requirements and legal limitation periods .
  • Dashcam Footage: Automatically overwritten on a rolling basis (typically within 30 days), unless an incident occurs requiring the footage to be saved .

6. Your Data Protection Rights

Under UK GDPR, you have the following rights:

  • The Right to Access: You can request a copy of the personal data we hold about you.
  • The Right to Rectification: You can ask us to correct any information you believe is inaccurate or incomplete.
  • The Right to Erasure: You can request that we delete your personal data, subject to legal retention requirements (e.g., tax records).
  • The Right to Object: You can object to processing based on legitimate interests or for direct marketing.
  • The Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the details below. We may ask for proof of identity before processing your request .

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or destruction. This includes encrypted storage, password protection, and restricted access to records. However, no internet transmission is completely secure, and you share data at your own risk .

8. Cookies (If Applicable)

If the ABZ Driving School website uses Google Analytics or similar tools to understand visitor behaviour, small text files (cookies) may be placed on your device. These do not personally identify you. You can disable cookies in your browser settings .

9. Complaints

If you have concerns about how we handle your data, please contact us first so we can resolve the issue. You also have the right to lodge a complaint with the UK’s supervisory authority:

  • Information Commissioner’s Office (ICO)
  • Website: www.ico.org.uk
  • Helpline: 0303 123 1113 

10. Changes to This Privacy Policy

We may update this policy occasionally. The latest version will always be available on our website, with the “Last Updated” date clearly marked .

ABZ Driving School Contact for Data Protection:

  • Admin/Data Protection Officer: [Insert Name or Title]
  • Email: [Insert Email Address]
  • Phone: [Insert Phone Number]